Juphy – LTD
Workspace cover your team, authenticated communication channels, reports. You can create unlimited workspaces but every workspace is like different accounts. In general, agencies or call centers are using multiple workspaces to manage their clients seperately. If you’re a single brand or personal business you do not need to create another workspace.
Features
FE – Juphy – $99
- Social Inbox
- Real-time comment, direct message, Ads Comments and keyword tracking for Facebook, Instagram, Twitter, YouTube and more.
- Track Mobile App Reviews
- Juphy automatically gather your app reviews in one inbox.
- Gmail
- Connect your Gmail accounts and manage multiple emails in one place.
- Google My Business Reviews
- Easily track and reply all incoming Google My Business reviews, you can connect unlimited account to manage all in one place.
- Reports
- Get your customer support success rates, social engagement numbers, sentiment analysis.
- Auto-Tagging
- Set rules, automatically classify incoming customer messages.
- Search
- Search by customer name, any keyword in all received messages.
- Export
- Export your filtered data by date range automatically.
- Team Collaboration
- Chat with your teammembers on incoming customer messages.
- Notifications
- You’ll be notified for every new message.
- Canned Response
- Speed up your replies with ready-to-use response templates.
- Workspaces
- If you’re an Agency or Call Center, manage your clients in seperated workspaces.
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